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This document is a listing of our key facts for the Instructors & Coaches
Insurance policy. It contains selected information only. Your Insurance
Schedule and the Schedule Details provide full details of the cover
purchased.
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Download this document in pdf format
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Who is the Insurer?
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This policy is underwritten on behalf of Lloyd's Syndicate 2468 by
Marketform, 8 Lloyds Avenue, London, EC3N 3EL.
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What sort of insurance is this?
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An Instructors & Coaches Insurance policy satisfies the demands and
needs of a qualified person who wishes to be covered by Liability
Insurance whilst coaching and teaching sports / leisure activities
as listed on the Insurance Schedule.
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View the list of sports and their groups
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How long will my cover last?
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The actual validity dates are shown on the Insurance Schedule, annual
policies are valid for one full year. Please note the cover will not
incept if any payment method is dishonoured. We do not issue policies
of more than one year.
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Are there any significant and unusual exclusions or limitations?
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These are all set out fully either on the Insurance Schedule or
in the policy wording, but please note the following:
- This policy is only available to persons resident in the Great Britain.
- The policy only covers Qualified Instructors / Coaches for the sports they are qualified to teach or instruct.
- There are specific exclusions for War, Terrorism, Sexual Abuse and Asbestos.
- This policy is only valid whilst teaching or instructing in the United Kingdom.
- There are limits to the amount the insurer will pay in all sections of the policy.
- You may be responsible for paying part of the claim. The amount you have to pay is the excess. The excess payable can be found on the Insurance Schedule.
- You are required to take all reasonable care to protect yourself and your property and to act at all times as if you are not insured.
- Your Insurance Schedule may contain specific Warranties and Endorsements, please read these carefully.
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What are my cancellation rights?
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If the Insurance does not meet with your requirements you may return the
documentation within 14 days of the date of issue and provided no claim
is made, obtain a full refund.
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How do I claim?
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To make a claim you must contact DareDirect at Belmont House,
Lane End, High Wycombe, Bucks, HP14 3ER or Telephone 0845 120 6410
as soon as possible after the incident giving rise to the claim
to declare it.
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If I am unhappy what steps do I take to complain?
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If you have any questions or concerns about any aspect of your insurance
or the Insurers you should, in the first instance, contact DareDirect.
In the event that you remain dissatisfied and wish to make a complaint
you can do so at any time by referring the matter to the Policyholder
and Market Assistance Department at Lloyd's. Their address is:- Policyholder
and Market Assistance, Lloyds Market Services, One Lime Street, London EC3M
7HA. Telephone: 020 7327 5693. Fax: 020 7327 5225. e-mail: complaints@lloyds.com
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What if I am not happy with the outcome of my complaint?
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Complaints that cannot be resolved by the Policyholder and Market
Assistance Department may be referred to The Financial Ombudsman
Service. Further details will be provided at the appropriate stage
of the complaints process.
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Am I covered by the financial services compensational scheme?
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Lloyd's insurers are covered by the Financial Services Authority's
Compensation Scheme. You may be entitled to compensation from the
Scheme if a Lloyd's insurer is unable to meet its obligations under
this contract. If you were entitled to compensation from the
Scheme, the level and extent of compensation would depend on
the nature of this contract. Further information about the Scheme
is available from the Financial Services Compensation Scheme
(7th floor Lloyd's Chambers, Portsoken Street, London E1 8BN)
and on their website: www.fscs.org.uk
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